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Consumer Information

General

Better Business Bureau
File a complaint, or search for a report on a particular business.

Consumer.gov
Consumer information provided by the government. Select from topics such as health, money, career, children, food, transportation, and more.

Consumer Issues at USA.gov
Gives information on how to solve consumer problems, as well as guidance on filing complaints.

Protecting Consumers
Illinois Attorney General’s Consumer Protection Division provides recourse for consumers or businesses victimized by unjust business practices.

Publications.USA.gov
View publications on numerous topics ranging from credit card issues, investing, identity theft, and more. Particularly helpful is the Consumer Action Handbook, which offers tips on how to be a smart shopper and protect oneself in the marketplace.

 

Credit

Annual Credit Report
File online for a free credit report.

Fraud.org
Report incidents of fraud or learn how to avoid becoming a victim of fraud.

Identity Theft Resource Center
Learn the necessary steps on how to deal with identity theft.

MyMoney.gov
Learn tips on how to manage, save, and invest your money.

National Foundation for Credit Counseling
Offers information about credit debt, bankruptcy, other money management topics.

 

Buy, Sell, or Trade

Craigslist Chicago
List of classifieds for the Chicago area. Includes listings for just about any item.

Google Product Search
Learn where to buy an item and how much it costs.

Freecycle.org
Network that turns your trash into another’s treasure (or vice versa). Recycle unwanted items or get free stuff by exchanging with neighbors in your area.

Product Information

Consumer Reports
Useful articles on products ranging from cars, appliances, electronics, home & garden, and more. Full access to official ratings is available to Itasca Community Library cardholders only.

Consumer Product Safety Commission
Provides safety information on numerous products. Report unsafe products and view recall reports.

Consumer Search
Find detailed reports and ratings on a variety of items.

CNet Reviews
Search for reviews on electronic products.

Dr. Toy.com
Offers information on the most education toys or educational products.

Fuel Economy Guide
Features fuel economy, annual fuel cost, and emissions information for vehicles from the EPA.

Household Products Database
Learn about the health effects and safe handling of household products.

Recalls.gov
View recent recalls or search for recalls on a particular product or item.

Safe Kids USA
Look for recalls related to children’s products.

 

Junk Mail & Telemarketing

Catalog Choice
Eliminate unwanted catalogs.

DMA Choice
Remove yourself or someone in your care from mail, telemarketing, email lists and more.

National Do Not Call Registry
Register your phone number to prevent telemarketing calls.

Opt Out Prescreen
Opt-out of unsolicited credit, or insurance offers.

 

Automobiles

Car Talk: Mechanics Files
Find, recommend, or look-up a mechanic by name. Reviews of auto repair shops are also available.

Edmunds.com and Kelley Blue Book
Find the value of a new or used car. Search for reviews and ratings on a particular vehicle or sell your own.

Fuel Economy.gov
Search for information related to fuel, be it gasoline prices, mileage tips, or energy efficiency.