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What’s Your Problem? An Evening with Tribune Reporter Jon Yates

Join Chicago Tribune columnist Jon Yates for this lively presentation that will include a reading from his book What’s Your Problem? along with tips on how to handle customer service calls, writing complaint letters, and hiring a contractor. Copies of his book will be available for purchase.
Where: west meeting room
When: Monday, February 18th, 2013 7:00 PM – 8:30 PM